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ORDIVA GUIDE

Prevent appointment conflicts in a beauty salon

A free time slot needs an available professional, enough service time and the right room or device. Check all three before confirming a booking.

Account creation and plan selection happen in the mobile app; the web panel opens when your account is ready.

INDUSTRY GUIDE

Prevent appointment conflicts in a beauty salon

A free time slot needs an available professional, enough service time and the right room or device. Check all three before confirming a booking.

Find the constraint behind the overlap

Record whether the clash involved an employee, room, device or an underestimated service duration. Two employees being available does not mean that one shared treatment room can serve both clients. Classify actual incidents before changing the schedule.

Use the full service interval

For a treatment starting at 14:00 that reserves 60 minutes, plan the next use of its resources no earlier than 15:00, adding preparation or cleaning time where needed. These are illustrative timings. Check combined services rather than using the shortest individual duration.

Keep absences and resources current

Maintain working hours and time off for each professional. Link shared resources to the services that use them. Test the schedule when a room or employee is unavailable instead of relying only on the empty spaces visible in the calendar.

Enter phone bookings in the same calendar

A booking taken by phone consumes the same capacity as an online appointment. Enter it promptly. When moving a booking, check the new employee and resource availability as well as the new start time. Avoid keeping a second informal appointment list.

Run a controlled test before publishing

In a demo or with clearly identified test records, try overlapping requests, an absent employee and a service extending past closing time. Verify which times customers can choose. Review recurring conflict causes weekly; software configuration cannot compensate for an appointment accepted outside the recorded schedule.

MAKE YOUR BUSINESS EASIER

The workflow your business needs in one panel.

01

Find the constraint behind the overlap

Record whether the clash involved an employee, room, device or an underestimated service duration. Two employees being available does not mean that one shared treatment room can serve both clients. Classify actual incidents before changing the schedule.

02

Use the full service interval

For a treatment starting at 14:00 that reserves 60 minutes, plan the next use of its resources no earlier than 15:00, adding preparation or cleaning time where needed. These are illustrative timings. Check combined services rather than using the shortest individual duration.

03

Keep absences and resources current

Maintain working hours and time off for each professional. Link shared resources to the services that use them. Test the schedule when a room or employee is unavailable instead of relying only on the empty spaces visible in the calendar.

FEATURES

A more organized business.

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Service durations
Staff availability
Resource planning
Customer records
Online booking link
Finance overview

FREQUENTLY ASKED QUESTIONS

What to know before you start.

How should I check the setup before sharing my booking link?

Test a short and a long service, an unavailable employee and an overlapping shared resource. Review the customer booking flow as well as the business calendar.