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ORDIVA GUIDE

How to set up salon appointment software

Configure one realistic salon day before moving your appointments. Start with the services, employees and shared equipment that determine whether a booking is possible.

Account creation and plan selection happen in the mobile app; the web panel opens when your account is ready.

INDUSTRY GUIDE

Set up salon appointment software step by step

Start with one working day in your salon. Configure the services you sell, the staff who deliver them and the resources they share before inviting customers to book online.

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1. Define services with actual durations

Create separate services for a cut, blow-dry and colour appointment. Enter the time that should be reserved in the calendar and the price charged to the customer. Combined services need a duration that covers the combined work.

For example, a 30-minute cut and a 90-minute colour service fit different gaps. These are planning examples, not default timings. Use your team’s real service durations and account for preparation and cleanup.

2. Assign eligible staff and working hours

Choose the people who can perform each service. Without an assigned staff member, a service may not offer bookable times. Configure their working days and record time off rather than assuming everyone follows the business’s full opening hours.

For staff app access, use the email address of the Google or Apple account the employee will use. Send the invitation only to that employee; the owner should not accept it with their own account.

3. Model shared capacity

Add a room, chair or shared device to the resource pool and connect it to the relevant service. Do not duplicate a single physical resource for each member of staff. Two free employees do not create two free rooms.

Before accepting bookings, test overlapping services using the same resource. Also check a service that would run past closing time and an appointment on a staff day off.

4. Test and then share the link

Copy the customer booking link from link sharing. Open it outside your signed-in account and complete the selection of service, specialist and time. Check the appointment in the calendar before posting the link on your website.

During the first week, enter phone bookings in the same system and compare scheduled time with actual work. Correct durations based on what happens in your salon. Account and plan selection start in the mobile app; the web panel uses the same account.

MAKE YOUR BUSINESS EASIER

The workflow your business needs in one panel.

01

List services with their actual duration

Separate cuts, colour services and combined appointments. Reserve the full working time, including preparation and cleanup. A 30-minute haircut and a 90-minute colour appointment are planning examples; use your own timings. Test multi-stage treatments separately rather than assuming the software automatically releases the employee during processing time.

02

Match services to employees

Assign only employees who perform the service, then enter their working hours and time off. A blank calendar does not guarantee an available specialist. Check a day with an absent employee before accepting bookings.

03

Represent each shared resource once

Add the actual room, chair or device to your resource pool and connect it to the relevant service. Creating a separate record for the same room for every employee can overstate capacity. Test overlapping appointments that would need the same physical resource.

FEATURES

A more organized business.

Open interactive demo
Service durations
Staff availability
Resource planning
Customer records
Online booking link
Finance overview

FREQUENTLY ASKED QUESTIONS

What to know before you start.

How should I check the setup before sharing my booking link?

Test a short and a long service, an unavailable employee and an overlapping shared resource. Review the customer booking flow as well as the business calendar.